Software & SaaS Consulting

Your product might be SaaS. But your operations don’t scale yet.

The Problem

You’ve got brilliant engineers, recurring revenue, and market traction—but under the hood?

Cloud costs are out of control. Stripe billing is breaking renewals. BI dashboards are stale. Churn is creeping up. Finance is buried in spreadsheets. AI is on the roadmap—but not in the stack.

Your tech is modern. Your systems are not. And investors are asking why CAC is rising and EBITDA isn’t.

What We Deliver

  • Revenue Infrastructure: Stripe, Chargebee, NetSuite, Salesforce—synced for billing, rev rec, and metrics that work
  • BI & Reporting: Power BI, Looker, Snowflake dashboards that pull from product, sales, finance, and support
  • Dev-to-Finance Alignment: Unify Jira, GitHub, and roadmap tools with spend and accounting systems
  • Cloud Spend Optimization: AWS, GCP, Kubernetes—tagged, measured, and made efficient with FinOps best practices
  • iPaaS + Automation: Workato, Celigo, or Boomi integrations to connect CRM, ERP, support, and CS stacks
  • AI/ML Infrastructure Support: Ready your platform and systems for AI-first feature sets and personalization engines
  • Exit-Ready Systems: GAAP-compliant revenue, churn dashboards, and investor-grade reporting

Who We Serve

Series B+ SaaS Companies

You’ve proven product-market fit. Now you need systems that scale and stand up to boardroom scrutiny.

Finance & RevOps Teams

You want bookings, revenue, churn, and cash flow—in real time, not after a spreadsheet war.

Founders Pre-Exit or Pre-IPO

You need infrastructure that can stand up to diligence. We clean up the mess before you pitch the bankers.

Customer Success & Product Leaders

You want better user insight, usage data that feeds CRM, and tools that drive expansion—not churn.

Systems We Know

  • Billing & Subscription: Stripe, Chargebee, Zuora, Recurly
  • ERP & Accounting: NetSuite, Intacct, QuickBooks, Xero
  • CRM & RevOps: Salesforce, HubSpot, Close, Outreach
  • Product Analytics: Mixpanel, Amplitude, Segment
  • Data & BI: Power BI, Looker, Tableau, Snowflake
  • DevOps Stack: GitHub, Jira, GitLab, Terraform, CircleCI
  • Cloud & FinOps: AWS, GCP, Azure, Datadog, CloudHealth
  • Automation & iPaaS: Workato, Celigo, Boomi, Zapier
  • Support & Success: Zendesk, Intercom, Gainsight, ChurnZero

Why LSC Systems

  • We’ve Scaled SaaS Ops: From pre-revenue to post-IPO, we’ve seen where it breaks—and how to fix it
  • We Align Tech and Finance: Engineering metrics that feed real business outcomes and investor reports
  • We Eliminate Spreadsheet Glue: Real automation, not Zapier band-aids
  • We Build Exit-Ready Infrastructure: GAAP revenue, churn dashboards, and diligence-ready BI

AI-First SaaS Companies

You’ve trained the model. Now you need the systems to monetize, scale, and prove value. AI-first SaaS companies face unique operational challenges—especially when usage data, cloud costs, and product feedback all need to sync in real time.

  • AI/ML Pipeline Visibility: Monitor usage, performance, and cost-to-serve across every model version
  • Usage-Based Metering: Architect tracking for inference, tokens, API calls, and feature usage across tenants
  • Model Cost Attribution: Tag and bucket GPU/cloud spend to specific customers or product SKUs
  • Compliance & Explainability: Document model decisions and control data lineage for AI governance
  • AI-Driven Feature Flags: Roll out ML-driven personalization, scoring, and predictions—safely and measurably

We help AI-first SaaS companies turn experiments into scalable, billable products—with the systems to prove it.

Usage-Based Billing Infrastructure

Usage-based pricing creates huge upside—but also massive complexity. If your systems can't track, rate, and recognize usage cleanly, you're leaking revenue and trust.

  • Event Tracking & Metering: Build accurate, auditable event pipelines to capture user activity across services
  • Billing System Integration: Connect usage to Stripe, Chargebee, or custom billing engines in near-real time
  • Customer Visibility: Expose usage, spend, and limits through API and dashboards for self-serve transparency
  • Revenue Recognition: Tie usage data back to deferred revenue and ERP systems for GAAP compliance
  • Anomaly Detection: Spot usage spikes, billing errors, and abuse patterns before your customers do

Whether you're charging per API call, minute streamed, or TB processed—we’ll help you build usage-based billing that scales without breaking.

B2B vs. B2C SaaS Architecture

Not all SaaS is built the same. B2B and B2C models demand radically different system priorities—and we architect accordingly.

B2B SaaS

  • Complex Billing: Multi-seat, tiered, contract-based or hybrid models (usage + flat fee)
  • CRM-Driven Sales: Integration with Salesforce, CPQ, outbound tools, partner portals
  • Account-Based Data: Usage, support, and health metrics tied to orgs, not individuals
  • Enterprise Readiness: Audit trails, SOC 2, SSO, procurement systems integration
  • RevOps Stack: High dependency on CPQ, revenue recognition, forecast accuracy

B2C SaaS

  • High-Volume Billing: Self-serve signup, in-app upgrades, freemium-to-paid funnels
  • Product-Led Growth: Trials, onboarding, and feature unlocks drive retention
  • Lifecycle Marketing: Klaviyo, HubSpot, or custom flows for onboarding and re-engagement
  • Behavioral Analytics: Deep integration with Mixpanel, Amplitude, or Segment
  • Support at Scale: Zendesk, Intercom, bots, and help center orchestration

We tailor your tech stack—billing, CRM, analytics, and CS—to match your go-to-market model, not fight against it.